This is the comprehensive visual guide to resetting your IKE 4 back to the original out-of-box state.

This guide covers clearing the device memory as well as the SD card for 1600, 2600 and 3600 serial number ranges.

You can download the attached PDF at the bottom of this article to view the Factory Reset process.

Alternatively, you can view the text based instructions below.

-Serial numbers beginning with 1600 or 2600-

1. Be sure to upload all your data
   1. This will erase all data on the IKE
2. Perform a factory reset
   1. Tap on Settings (gear icon) in apps > Backup & reset > Factory data reset > Reset phone
   2. The IKE will take a few minutes to reset, then reboot
3. Clear the SD card 
   1. Ensure that you do not need to retain any data. Upload any remaining data. Everything WILL be deleted.
   2. Select the white circle button from the homepage to view all app.
   3. Select the app “File Manager”
   4. Within File Explorer/Files Files, click through the folder until you get to: SD Card/ Android/ data
   5. Long press on the folder com.ikegps.dragon to select it.
   6. Select delete (the trash can icon) at the bottom of the screen to delete the folder
   7. Say “OK” when asked to confirm the deletion. The data on the SD card will delete. It may take up to a few minutes for the deletion to finish.
4. Reconnect to a Wi-Fi network
5. Download IKE Field using this URL: office.ikegps.com/v1/apk
   1. Use the Android web browser on the device for the URL above
   2. Once downloaded drag your finger down from the top of the screen and tap the package to install

-Serial numbers beginning with 3600-

1. Be sure to upload all your data
   1. This will erase all data on the IKE
2. Perform a factory reset
   1. Tap on Settings (gear icon) in apps > System > Advanced > Reset Options > Erase all data (factory reset)
   2. The IKE will take a few minutes to reboot
3. Clear the SD card
   1. Tap on Files in apps > upper left hand corner (3 bars) > SanDisk SD card > upper right hand corner (3 dots) > Storage settings > Format > FORMAT SD CARD
      1. Do NOT select "Format as internal"
4. Reconnect to a Wi-Fi network
5. If you do not see the IKE Field app loaded use the IKE Update app to reinstall the app