If your IKE unit won't turn on, please follow the steps below:
- Connect the IKE to charger for 30 minutes
- The 1600 & 2600 series use the barrel connector
- The 3600 series uses the USB-C port
- Ensure the charger is providing at least 2A
- With the IKE connected to charger try holding down the power button for at least 30 seconds (Once you see the IKE logo on the screen, let go of the power button to complete the power boot cycle)
- If the IKE fails to start, remove the backing and temporarily disconnect the battery for 20 seconds then try Step 2 again
- The backing can be removed with a T9 Torx bit (available at most hardware stores)
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